1. Introduction

Welcome to eVisafi.com (“we,” “our,” “us”). By accessing or using our services, you (“user,” “you,” “your”) agree to comply with and be bound by these Terms and Conditions (“Terms”). If you do not agree with these Terms, please refrain from using our services.

2. Definitions

Services refer to the eVisa application assistance and related services provided by eVisafi.com. User Content means any information, documents, or materials submitted by users to eVisafi.com.

3. Scope of Services

eVisafi.com offers assistance in facilitating eVisa applications to various countries, providing guidance on visa requirements and documentation, and submitting applications on behalf of users to relevant governmental authorities. It is important to note that eVisafi.com is not a governmental entity and does not have the authority to grant visas. The final decision rests solely with the respective immigration authorities.

4. User Responsibilities

By using our services, you agree to provide accurate, complete, and truthful information. You must ensure that all submitted documents are valid and up-to-date. You are required to comply with all applicable laws and regulations of your destination country and refrain from submitting any unlawful, harmful, or infringing content.

5. Fees and Payments

Our fees cover consultation, application processing, and submission. Governmental visa fees are separate and may vary by country. We accept payments via credit/debit cards. Service fees are non-refundable once the application process has commenced. Governmental fees are non-refundable under any circumstances.

6. User Accounts

To access certain services, you may need to create an account. You agree to maintain the confidentiality of your account credentials and notify us immediately of any unauthorised use of your account. You are responsible for all activities that occur under your account.

7. Intellectual Property Rights

All content on eVisafi.com, including text, graphics, logos, and software, is the property of eVisafi.com or its licensors and is protected by international intellectual property laws. Unauthorised use is prohibited.

8. User-Submitted Content

You retain ownership of any content you submit but grant eVisafi.com a non-exclusive, royalty-free license to use, reproduce, and distribute such content as necessary to provide our services. We reserve the right to remove any content that violates these Terms or applicable laws.

9. Limitation of Liability

eVisafi.com is not liable for any indirect, incidental, or consequential damages arising from the use of our services. We are not responsible for delays or denials in visa processing by governmental authorities. Additionally, we are not liable for inaccuracies or omissions in the information users provide.

10. Privacy Policy

Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our services, you consent to the practices described therein.

11. Cookies Policy

We use cookies to enhance user experience and analyse website traffic. You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of our website.

12. Compliance with International Privacy Laws

We adhere to international data protection regulations, including the General Data Protection Regulation (GDPR) for users within the European Union, the Protection of Personal Information Act (POPIA) for users in South Africa, and the Mauritian Data Protection Act for users in Mauritius.

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of Mauritius. Any disputes arising from these Terms or the use of our services shall be resolved through arbitration in Mauritius in accordance with the Mauritian Arbitration Act.

14. Changes to Terms

We may update these Terms periodically. We will notify users of significant changes by posting the updated Terms on our website. Continued use of our services after such changes constitutes acceptance of the new Terms.

15. Contact Information

For any questions or concerns regarding these Terms, please contact us at: